Outcome
Is the result correct, complete and usable?
Fig. 1 · Data analysis
Revenue overstated 6% by duplicate rows.
Evaluation infrastructure for AI agents
We turn expert knowledge and real work processes into structured tasks, reference solutions and rigorous criteria — so AI developers can see whether an agent can perform the work, not just produce a plausible answer.
Fig. 1 Agent vs. professional, step by step
Concept illustration · example data
Task
0.00/ 1.00
Key difference
§1 The gap
An agent can return a convincing result through a process no professional would accept. As agents move from answering to doing, evaluation has to look at the work itself.
| Typical benchmark | Expert-grounded evaluation | |
|---|---|---|
| What is tested? | A prompt and a single answer | A complete task, done in a working environment |
| What counts as correct? | Matching an answer key | The expert's result, reached in a way the expert would accept |
| What gets scored? | Only the final output | Outcome, process and judgment, each with its own criteria |
| Who decides what "good" means? | Benchmark authors | Practitioners who do the work |
| Applied to the Fig. 1 examples | Every output looks finished, so all pass | Process and judgment fall short, so all score below 0.80 |
§2 Method
Every evaluation starts with real work by someone who does it for a living.
Practitioners perform real tasks. We record every step, decision and outcome.
OutputExpert trace
Each task becomes a reproducible evaluation with a reference solution and weighted criteria.
OutputTask specification
The agent does the same task under the same conditions. Every action is recorded.
OutputAgent trajectory
Each step is compared with the professional's, scored, and validated by people.
OutputScorecard
§3 What we measure
Is the result correct, complete and usable?
Fig. 1 · Data analysis
Revenue overstated 6% by duplicate rows.
Did the agent take steps a practitioner would accept, in a sensible order?
Fig. 1 · Software engineering
Loosened the test instead of fixing the bug.
When the task called for a decision, did it make the right call?
Fig. 1 · Customer support
Refunded outside policy and missed a fraud pattern.
Criteria are written with practitioners and reviewed by people before they are used to score an agent.
§4 What we are building
Expert knowledge is the input. The product is the platform that turns it into repeatable, comparable measurement.
§5 Stage and direction
Now
In development
Expert-grounded tasks in a single professional domain, built and validated with practitioners.
Next
Planned
New domains and tooling that lets experts author and validate tasks directly.
Long term
Vision
Infrastructure for measuring, understanding and improving what AI agents can do in real-world work, across industries.
§6 Work with us